We've been rated GOOD
We had our second inspection across two days: 14th October 2021 and 21st October 2021. This consisted of a full inspection on all areas.
The rating given for all five areas inspected is GOOD.
Is the service safe? Yes. The company was rated Good for the service being safe. This meant people were safe and protected from avoidable harm.
Is the service effective? Yes. The company was rated Good for supporting and promoting a good quality of life. This meant people's outcomes were consistently good, and people's feedback confirmed this.
Is the service caring? Yes. The company was rated Good for supporting and treating people with dignity and respect; and involved as partners in their care.
Is the service responsive? Yes. The company was rated Good for meeting the needs of their service users. This meant people's needs were met through good organisation and delivery.
Is the service well-led? Yes. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted a high-quality, person-centred care.